Case-Based Menu Creation as an Example of Individualized Experience Management

نویسندگان

  • Kerstin Bach
  • Pascal Reuss
  • Klaus-Dieter Althoff
چکیده

This paper presents a Case-Based Reasoning application for individualized experience management. We describe how such intelligent technologies can be used for implementing applications in small and medium sized enterprises by introducing a realized application. The application is called dinerplus and organizes guests and menus for a hobby chef, restaurant or catering service. Further we discuss related work on the aspect of experience management in SMEs using intelligent systems.

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تاریخ انتشار 2011